Terms of service

1. What Apruvo is

Apruvo is a video delivery platform for creators. You upload your work, your client previews a watermarked version, and the original file becomes available to them once their payment to you has cleared.

These terms are an agreement between you (the account holder, "creator") and Apruvo Ltd, a company registered in England and Wales ("Apruvo", "we", "us"). Your clients use the review portal under the access you grant them; where these terms describe client interactions, you are responsible for making your clients aware of them.

2. Your subscription

Apruvo costs £12 per month and includes 20GB of storage. New accounts start with a 14-day free trial; we take card details up front and the subscription starts automatically when the trial ends unless you cancel first.

You can cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period. We do not offer partial-month refunds on subscription fees.

If your storage use reaches your plan's limit, new uploads are paused until you free up space or your plan changes.

3. Your content

Your files stay yours. Uploading to Apruvo gives us only the limited licence we need to store your files, generate watermarked previews, and deliver them to the clients you choose.

You are responsible for the content you upload and for having the rights to deliver it. We may remove content or disable accounts that host unlawful material or misuse the platform.

Original files are held in private storage and are not shared with anyone until you grant access and, where payment applies, that payment has cleared.

4. Client payments

When your client pays to unlock files, that payment goes directly from your client to you through your connected payment account. The money never passes through Apruvo.

Payment processing and currency conversion fees are applied by the payment provider and are borne by the payer. Non-instant payment methods (such as bank payments) unlock files once the payment has cleared, not when it is initiated.

5. Apruvo is a facilitator

Apruvo facilitates delivery and payment between you and your client. We are not a party to the agreement between you and your client, and we do not hold funds on either side's behalf.

All refunds, disputes and chargebacks relating to client payments are strictly between you and your client, handled through your own payment provider. Apruvo does not mediate, arbitrate or issue refunds on client payments.

Approval decisions made by your client in the review portal are a communication between you and them; they do not create any obligation on Apruvo's part.

6. Acceptable use

Don't use Apruvo to store or deliver unlawful content, to infringe anyone's rights, or to attempt to access files or accounts you haven't been granted. We may suspend or disable accounts that break these rules.

7. Service and liability

We work to keep Apruvo available and your files safe, but the service is provided "as is". To the fullest extent permitted by law, Apruvo's total liability to you is limited to the subscription fees you paid in the twelve months before the claim arose.

Nothing in these terms limits liability that cannot be limited under the law of England and Wales.

8. Changes and contact

We may update these terms as the product evolves; material changes will be notified to the email on your account before they take effect.

Questions? Email hello@apruvo.io.

These terms are governed by the law of England and Wales.